## Summary

If an offer is not the right fit, you can **decline** it in Kiddo before the deadline. The center can offer the spot to another family. What happens to your waitlist place depends on the center's policy.

## Before you start

- Sign in with the email the center used for the offer.
- You need an active **Offer Received** on **Home** or from your email link.

## Steps

1. Sign in at [app.joinkiddo.com](https://app.joinkiddo.com).
2. Open **Home** and find the offer card for your child.
3. Select **Reject**.

![Reject button on the offer notification](https://help-families.joinkiddo.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSW1TSVFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--2abbe668e7b05079aa248f114985e81a55a6be37/accept-offer-button.png)

4. Confirm in the **Decline Offer** dialog when asked.

![Decline Offer confirmation dialog](https://help-families.joinkiddo.com/rails/active_storage/blobs/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCSTZTSVFZPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--31633965ea75e2eb2699d3f0801f0d3b9a91fc45/reject-offer-confirm-dialog.png)

You can also open the offer from the email link, sign in, and choose **Reject** on **Home**.

## What happens next

- The spot is released for the center to offer to another family.
- Your status may show **Offer Declined**. You might remain on the waitlist for future spots — the center will email you if policy allows re-offers.
- Declining releases **that** spot for another family. You may still be on the waitlist for future spots — ask your center if you are unsure. A new offer later is a separate invitation.

If you change your mind **before** declining, accept instead — see [How to accept an enrollment offer](https://help-families.joinkiddo.com/hc/families/articles/review-enrollment-offer).

## Common questions

### What if the deadline passed?

Unanswered offers **expire**. Contact the center if you still want the spot — they may send a new offer if it is available.

### Will declining remove us from the waitlist?

Not automatically. Many centers keep you on the waitlist for other spots. Ask your center if you are unsure.

### I declined by mistake

Contact the center immediately. They may be able to send a new offer if the spot is still open.

## Related articles

- In the app: **Home**
- [How to accept an enrollment offer](https://help-families.joinkiddo.com/hc/families/articles/review-enrollment-offer)
- [Understand your waitlist status](https://help-families.joinkiddo.com/hc/families/articles/application-status)