<h2>Summary</h2>
<p>Kiddo uses email links to sign you in securely — there is no password to remember. Use the same email address your center has for your family.</p>
<h2>Before you start</h2>
<ul><li>Know which email the center used when you joined the waitlist (check your application confirmation email).</li><li>Use a browser where you can open mail on this device, or switch to the device where your email arrives.</li></ul>
<h2>Steps</h2>
<ol><li>Go to <a href="https://app.joinkiddo.com">app.joinkiddo.com</a>.</li><li>Select the <strong>Parents</strong> tab.</li><li>Enter your email address.</li><li>Select <strong>Continue</strong> (or <strong>Sign in with Email</strong> on pages that link you from an email).</li><li>Open the message from Kiddo and select the sign-in link. Links expire after a short time for security.</li><li>You return to Kiddo signed in — usually on <strong>Home</strong>, your waitlist application, or the page you opened from email.</li></ol>
<h3>Sign in from an email link (offer, payment, documents)</h3>
<p>Many Kiddo emails include a <strong>Sign in with Email</strong> button. Select it, then confirm the same email address if asked. After you sign in, Kiddo takes you to the action in that email (accept an offer, pay a fee, upload a document, etc.).</p>
<h2>What happens next</h2>
<p>After sign-in you stay signed in on that browser until you sign out or clear site data. On a new device, repeat the email steps.</p>
<h2>Common questions</h2>
<h3>I did not get the email</h3>
<p>Check spam and promotions folders. Wait a few minutes, then request a new link from the login page. Make sure you typed the same email the center has on file.</p>
<h3>The link says it expired</h3>
<p>Request a fresh link from <a href="https://app.joinkiddo.com">app.joinkiddo.com</a> (Parents tab) or use <strong>Sign in with Email</strong> again from the original Kiddo email.</p>
<h3>Can I use Google sign-in?</h3>
<p>If your center invited you with Google, you may see <strong>Continue with Google</strong> on the login page. Otherwise use your email link.</p>
<h3>I applied but Kiddo says it cannot find my account</h3>
<p>You may need to finish applying on the center's waitlist form first, or use the exact email from your application. Contact the center if you are unsure which email they have.</p>
<h2>Related articles</h2>
<ul><li><a href="https://help-families.joinkiddo.com/offers/accept-offer">How to accept an enrollment offer</a></li><li>In the app: login at <a href="https://app.joinkiddo.com">app.joinkiddo.com</a> → <strong>Parents</strong></li></ul>