Summary

When a center sends you an offer, you have a limited time to accept or decline before it expires. This guide explains how to respond in Kiddo.

Before you start

Steps

  1. Sign in at app.joinkiddo.com (Parents tab → enter your email → follow the sign-in link in your email).
  2. Open Home.
  3. Find the offer card for your child — it shows the center name and deadline.
  4. Review the classroom, schedule, and start date shown on the offer.
  5. To accept, select Accept Offer, then confirm in the dialog. Accepting secures the spot and starts enrollment steps your center requires.
  6. To decline, select Reject Offer, then confirm. Declining releases the spot; your child stays on the waitlist unless the center tells you otherwise.

You can also open the offer from the link in your email — sign in when prompted, then follow the same steps on Home.

What happens next

If you accept: Your application status updates to show the offer is accepted. The center may ask for enrollment documents or fees next — watch Home and your email.

If you decline: The spot goes to another family. You remain on the waitlist at that center unless you withdraw.

If the deadline passes: The offer expires. Contact the center if you still want a spot — they may send a new offer if one is available.

Common questions

I missed the deadline. Can I still accept?

The offer may already be expired in Kiddo. Email the center directly — they decide whether a new offer is available.

Can two guardians respond?

Any guardian on the family account can accept or decline while the offer is active. Only one response counts — the first completed action applies.

What if I accept by mistake?

Contact the center right away. They can help from their side; do not assume the spot is still open if you need to reverse your answer.

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