Summary
Tours let you see a center in person before or while you are on the waitlist. Book online when the center shares a link, or follow an invitation from email.
Before you start
- Sign in with the email the center has for your family — Sign in with email (verification code).
- Have the center's tour booking link or an email invitation with a booking button.
Book from the center's link
- Open the tour link the center shared (often from their website or email).
- Sign in to Kiddo if prompted.
- Choose your location if the center has multiple sites.
- Pick an available date and time slot.
- Confirm the booking. You receive a confirmation email with details.
Book from an email invite
If staff sent Invite to Schedule Tour, open the email, sign in, and select an open slot the same way.
After you book
- Home shows tour status as Scheduled with the date and time.
- You can view tours under My Tours (if available in your account menu).
- To reschedule or cancel, use the link in your confirmation email or contact the center.
Common questions
I do not see any open times
The center may not have published availability yet, or slots are full. Email the center or check back later.
Can I tour before applying to the waitlist?
Centers set their own rules. Some require a waitlist application first; others share the tour link publicly.
I booked but did not get a confirmation email
Check spam folders and confirm you used the same email as your Kiddo account. See Not receiving emails from Kiddo.
Related articles
- In the app: Home
- Understand your waitlist status
- How to join a center's waitlist