Kiddo Help — For families

Pay a waitlist or enrollment fee

Open in
View as Markdown Open in ChatGPT Open in Claude
C

Chris

Last updated on Aug 8, 2026

Summary

Your center may charge a waitlist fee when you apply or enrollment fees after you accept an offer. Pay securely in Kiddo with a credit or debit card (and Apple Pay or Google Pay when your device supports them).

Before you start

Pay during waitlist signup

  1. Open your center's waitlist link and sign in.
  2. Complete parent, child, and preference steps until you reach Payment.
  3. Review the Waitlist fee (non-refundable) amount.
  4. Enter card details in the secure payment form, or select Apple Pay / Google Pay if shown.
  5. Submit payment, then finish and submit your application.

If payment fails, fix the card details and try again before submitting.

Pay from Home after you apply

Centers can request fees later (enrollment deposit, document fee, etc.).

  1. Sign in and open Home.
  2. Find the notification or Complete Payment button on the center's card.
  3. Select Complete Payment to open the payment dialog.
  4. Review the amount and description, enter payment details, and confirm.

You can also open payment links from email — sign in when prompted, then complete the same steps.

What you'll see

When Complete Payment opens from Home, review the Amount and description, then enter card details in the secure Stripe form (card number, expiry, and security code).

Complete Payment dialog with card fields

What happens next

  • Kiddo marks the fee Paid on your application when payment succeeds.
  • You receive a confirmation email (from Kiddo or your center, depending on the fee type).
  • The center sees the payment on their side and continues enrollment steps.

Common questions

Is my card information stored in Kiddo?

Payments run through Stripe. Kiddo does not store your full card number.

Payment failed — what should I try?

Confirm the card number, expiry, and ZIP code. Try a different card or contact your bank. Then select Complete Payment again from Home.

I paid but Home still shows Pending

Wait a few minutes and refresh the page. If it still shows Pending or Overdue after 15 minutes, contact the center with the time you paid.

Are waitlist fees refundable?

The waitlist form states the waitlist fee is non-refundable when your center charges one. Other fees follow the center's policy — ask them if you are unsure.

Related articles